22 Jun 311 Citizen Service Accelerator-Leveraging Dynamics 365 and Project Online to Improve Citizen Services
Citizen engagement systems are essential for connecting governments to the communities they serve. However, keeping pace with changing citizen demands has placed new stresses on government agencies. Now, governments must be transparent, accountable, and performance-oriented while attempting to close the gap.
You don’t need to have all the answers but having them at the tip of your fingers can make all the difference. Microsoft 311 Citizen Service Accelerator shortens the feedback loop between your citizens and your organizations providing them with the most amount of information in the shortest time possible. See how Microsoft 311 can revolutionize how you do business!
In this webcast, we will cover:
- Self-service citizen web portal
- Web based mapping for citizens
- Service intake, routing, and workflow
- Request forms
- Interactive management dashboards and reports
- Tool integration