Adoption and Change Management
Lack of change management is commonly cited as the reason why a good project was poorly executed or why the big dollars of a business case did not materialize. Part of the reason for this is that we think of change management as a separate thing on our checklist, a thing that gets lost in the heat of prioritization.
The capability to change is a strategic imperative and in our view has three fundamental parts: the personal journey, the organizational journey and program management. We support a range of organizational change models that we favor, including the Prosci ADKAR model.
The science of how to manage large initiatives – including leadership, methodology and data – has to be leveraged for successful change. These techniques are integrated into our approach, especially those from Agile program management. Organizational change is best as a blend of understanding psychology – the personal journey – plus strong program management. Managing change is not an ‘add on’ to program management and program management is not an optional extra for organizational change management: they are the integrated halves of the best solution.