In the increasingly competitive Telecom landscape, every provider in the value chain has found themselves operating with tighter margins and lower revenues. Service providers have had to scrutinize their workforce and overhead costs. In many cases, productivity and efficiency has been the only solution to...

In life, work is the constant. How you do it, especially across an organization, is anything but. Even the best businesses grapple with selecting and connecting systems to ensure business management is fully integrated throughout it’s expanding operations. All too often, the decisions surrounding optimizing...