Wicresoft | Managed Services

Managed Services

Focus on what matters most – your business.

OSS/BSS

Critical business system and support services that enables CSPs to shift from traditional to digital service providers. Learn more

Quality Assurance

Quality assurance in digital transformation to reduce error rates, rework and time to market. Learn more

PMO as a Service

Operate more efficiently, increase business value, and improve project performance with PMO managed services.

Network Operations & Engineering

Improve delivery performance and rapidly adapt to shifting technology needs. WSG understands today’s challenges. Learn more

Wicresoft Services Group

Wicresoft has spent decades understanding the dynamic needs of organizations and the benefits of managed services to streamline operations, improve productivity and raise the level of quality that contributes to improving
your customer service. Whether you are planning for organizational change, improving business processes, quality assurance or filling necessary gaps, WSG has the experience and flexibility to meet your service needs.

ROI

30%
Reduction in error rates

88%
Reduction in rework

50%
SLA Compliance

99.5%

Agile Workforce

WSG is able to handle peaks and valleys of work volume. Pay as you go, and use only what you need.
Reduce Costs

Keep your workforce lean and save on recruiting, equipment and office space. Leverage our SMEs to do the work right the first time.
Business Focus

Keep your in house staffing lean and focus on what matters most – your customers and innovation.
100% Guarantee

WSG backs every engagement. If you aren’t satisfied with our work, we’ll redo it at no cost to you.
Shared Risk

Wicresoft believes we are your partner, not a vendor. We work in a shared risk model – WSG does not win until you win!
Tool Agnostic

Wicresoft uses your delivery tools and applications to align with your processes and to streamline operations.
Increased Profitability

Deliver products and services faster and more accurately – more volume at a faster pace for increased profitability.
Industry Experts

Wicresoft has 26 + years experience in our focus areas including: Communications and Utilities, IT and Microsoft Services.
Exceptional People

Our people matter to us. They love the work, love the pay, and are part of our Wicresoft family. Happy employees = happy you!