Over the years software has become a necessary driver in innovation, a key player in the ability for us to connect with our customers, a means of bringing new products to market, and the tool needed to automate processes which then brings efficiency to our workforce. It is fair to say that it is very much a software-driven economy. In fact, technology has become so complex due to the many moving pieces that most organizations have a major disconnect somewhere throughout their applications that causes a major breakdown, preventing us from being productive, preventing the delivery of products, or even making the right decisions for our business. If you think about it, technology involves different teams, many times within different organizations; it can involve 3rd party APIs due to integrations and connectors, or you may even have an outsourced testing team involved in bringing your products to market. With so many moving parts, it can be very difficult for executives and especially portfolio managers to get the information they need to not only manage a portfolio of work, but also optimize resources and ensure project performance is on track to ensure value is consistently delivered to the business.
So how do you address the project challenges that come from segregated teams using different methodologies, following conflicting processes and using various line-of-business software? One of my colleagues said it best…you have to stop colliding and start connecting. Remove the barriers that prevent organizations from performing at their full potential resulting in a net positive gain for all those involved.
When employees are forced to navigate their way through a maze of forms, applications, processes, and information it will always lead to frustration, confusion and loss of time. The easiest way to get information into the hands of the people that need it most is to CONNECT. For example, let’s take a look at two groups commonly distributed in silos, often using different processes, managing their work in two separate line-of-business applications, and almost always working towards different goals- the PMO and software development.
In many cases, the projects delivered from these teams remain in disparate systems simply because the teams that own them have differing objectives. When teams have different objectives, it often leads to conflicting views. The challenges that leaders can be faced with due to segregated systems far outweigh the impact of integrating the two systems, or that where Agile and traditional projects are delivered from one unified solution. We all know that PMOs are known to be structured, disciplined units that need to plan, manage and prioritize their project work against timelines and budget constraints. Product teams on the other hand need flexibility; they need to be innovative and quick on their feet to stay on top of the competition. Both teams have specific ways of managing their work but we still need to get an enterprise level view of all projects, their status, their strategic alignment and their resources. In addition, we have to look at the needs of the executives, who simply want to know if the work they are doing aligns with the business and its strategic objectives. Let’s now throw in another aspect of this complex project delivery life cycle – the needs of the customer. We’ve learned over many years that if the customer isn’t happy, nobody is. In addition to it being a technology-driven world, it is also very much a customer-driven world. The needs of our customers must be met to ensure our success and that means all the individuals in this technology roadmap whether it be the executive, development, the PMO, or customer success, they all must be connected, engaged, and on the same page. The best answer – connect your project delivery applications into one unified solution for better visibility, alignment, and productivity. Here are the benefits you can expect to see from a unified Agile and PPM solution:
1. Faster, Smarter, Cheaper Product Delivery
2. Strategic Alignment
3. Resource & Work Visibility
4. Better Service
5. Achievement of Economies of Scale
6. Increased Productivity
7. “No Brainer” Process
8. Better Decision Making
9. No Barriers to Getting Work Done
10. Greater ROI
11. Work Centralization
12. Streamlined Communication
13. Shared Understanding of Project Goals
15. Happy Employees