Power & Utilities

Wicresoft enables power and utilities companies to drive transformation through digital technology. With Wicresoft, power and utilities get the world-class partner they want, with the modern productivity platform they need—along with the global reach to be where they are and the security to protect their assets, operations, data, and people.

Pillars

Engage your customers

Increase customer profitability, satisfaction, and retention, and transform into a value-driven, customer-centric organization. Customers are becoming more engaged in their energy choices and focused on sustainability while acquiring distributed energy resources and renewables. Wicresoft's services and solutions help you track and forecast customer activity and monitor customer sentiment at all utility touch points and use the knowledge gained to drive better marketing execution, sales growth, and superior customer service.

Empower your employees

Create an agile, mobile, always-connected work environment that opens the door to global collaboration and improves business productivity. Employees need access to asset and operations information when and where they are, in the right form and on the right device. Wicresoft solutions support end-to-end business workflows across the enterprise that work seamlessly with existing disparate line-of-business systems, across form factors, and in a highly secure and timely manner to accelerate business transformation and fast adoption.

Optimize your operations

Gain the data, insights, and processes you need to improve operations and better comply with regulatory requirements. Wicresoft solutions provide the ability to acquire, consolidate, and analyze large blocks of system data to improve resource forecasts, improve reliability, and address changes in resource mix. Our solutions help you address changes in your marketplace, improve operations, and maintain relevance in the evolving regulatory climate.

Transform yours products

Foster innovation in the production and delivery of electricity, water, and gas supplies. Renewables and distributed energy resource penetration, the drive to sustainability and energy efficiency, and continued margin pressures are forcing you to innovate in your business models, your customer relationships, and how you generate and deliver energy. Wicresoft solutions help you define and accelerate your digital transformation and innovate to transform your product and service offerings.

Latest Customer Stories

Magnetek

Magnetek

August 14, 2017

ComputerTalk’s ice contact center on Skype for Business streamlines Magnetek’s helpline

Duquesne Light Company

Duquesne Light Company

August 3, 2017

Regional utility company transforms its digital landscape with cloud services

Ambit Energy

Ambit Energy

July 10, 2017

Energy company electrifies pace of innovation and expansion

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