To view this webinar, click the “view now” button to watch the recording. Over the years software has become a necessary driver in innovation, a key player in the ability for us to connect with our customers, a means of bringing new products to market,......
22 October, 2015No commentThis past week, our Wicresoft team met in sunny San Diego at the Carlsbad Inn Beach Resort to refresh and reimagine our vision for 2018 – centered around customer success. With the exciting new solution and service additions coming out, there was a lot to......
31 January, 2018No comment
Let’s start off by clarifying that service desks are no longer solely for IT. IT Service Management has evolved into a broader Enterprise Service Management approach, one that encompasses the entire organization, not just IT alone....
01 July, 2015No comment
On Demand Webinar Citizen engagement systems are essential for connecting governments to the communities they serve. However, keeping pace with changing citizen demands has placed new stresses on government agencies. Now, governments must be transparent, accountable, and performance-oriented while attempting to close the gap. You......
22 June, 2017No comment