To view this webinar, click the “view now” button to watch the recording. Over the years software has become a necessary driver in innovation, a key player in the ability for us to connect with our customers, a means of bringing new products to market,......
22 October, 2015No comment
Let’s start off by clarifying that service desks are no longer solely for IT. IT Service Management has evolved into a broader Enterprise Service Management approach, one that encompasses the entire organization, not just IT alone....
01 July, 2015No comment
Webinar | July 11, 2017 10:00am PT & 1:00pm ET Citizen engagement systems are essential for connecting governments to the communities they serve. However, keeping pace with changing citizen demands has placed new stresses on government agencies. Now, governments must be transparent, accountable, and performance-oriented......
22 June, 2017No comment
On Demand – The concept of an Enterprise Program Management Office in government organizations has existed for many years. The challenge of improving program management through better process and tools remains a priority. The ultimate goal of improved program performance at the organizational level is still......
15 July, 2015No comment